Herdt

Quality Assurance

Herdt Consulting adheres to the Lean Six Sigma model for monitoring results and maximizing quality. Herdt Consulting maintains access to several certified Six Sigma Black & Green Belts, both on staff and via our extensive network of partners. Project goals are delivered through the direct application of Lean Six Sigma project phases.   

Define

Measure

Explore

Explore

Implement 

Control

 By following these phases, Herdt Consulting develops an intimate understanding of the client’s current state (Define and Measure), what improvements are required to improve the current state (Explore and Develop), how the improvements must be executed within the organization to achieve anticipated results (Implement), and ultimately monitoring performance against the planned results to determine ROI and any adjustments that may be required to deliver anticipated ROI (Control). Each of these areas is supported systemically by internal company systems and on-line collaboration tools. The client is involved in each step to ensure that quality is maximized.